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Why More Tenants Are Demanding Smart Parcel Lockers to Handle Packages

19 Jun 2024 • Expedibox • Smart Package Lockers

In today’s digital age, the convenience of online shopping has revolutionized our lifestyles. From groceries to gadgets, almost everything can be ordered with a few clicks and delivered right to our doorsteps. However, this surge in e-commerce has brought with it a new set of challenges, particularly for tenants in residential buildings. Managing the influx of packages has become a significant concern, prompting an increasing demand for smart parcel lockers. Here’s why more tenants are advocating for this modern solution.

Streamlined Delivery Process

1. Enhanced Security and Reduced Theft

Package theft is a growing problem, especially in urban areas. Traditional delivery methods often involve leaving packages in common areas or outside doorsteps, making them vulnerable to theft. Smart parcel lockers offer a secure alternative. These lockers require a unique code or a mobile app for access, ensuring that only the intended recipient can retrieve the package. This added layer of security gives tenants peace of mind knowing their deliveries are safe.

2. Convenience and Accessibility

One of the main reasons tenants are drawn to smart parcel lockers is the unparalleled convenience they offer. With these lockers, tenants no longer have to worry about missing a delivery when they’re not at home. The lockers are accessible 24/7, allowing tenants to pick up their packages at their convenience. This flexibility is particularly beneficial for those with busy schedules or unconventional working hours.

3. Streamlined Delivery Process

For building management, handling a high volume of packages can be a logistical nightmare. Packages can clutter lobbies and hallways, creating a disorganized and unsightly environment. Smart parcel lockers streamline the delivery process by providing a designated, organized space for all incoming parcels. This system not only keeps common areas tidy but also frees up building staff to focus on other important tasks.

4. Contactless Delivery

The COVID-19 pandemic has heightened awareness around the importance of minimizing physical contact. Smart parcel lockers facilitate contactless delivery, reducing the need for face-to-face interactions between delivery personnel and tenants. This feature has become particularly appealing in the wake of the pandemic, as it helps mitigate the risk of virus transmission.

5. Improved Property Value and Tenant Satisfaction

Installing smart parcel lockers can significantly enhance the appeal of a residential property. Prospective tenants are increasingly looking for buildings that offer modern amenities and convenience. Smart parcel lockers are viewed as a premium feature that can set a property apart from the competition. For property owners, this can translate into higher occupancy rates and improved tenant satisfaction.

6. Environmental Benefits

Smart parcel lockers can also contribute to environmental sustainability. By consolidating deliveries into a single drop-off point, delivery drivers can reduce the number of stops they need to make, thereby lowering their carbon footprint. Additionally, tenants are less likely to miss deliveries, reducing the need for redelivery attempts and further cutting down on emissions.

7. Future-Proofing Residential Buildings

As technology continues to advance, the demand for smart home and building solutions is only expected to grow. Integrating smart parcel lockers is a step towards future-proofing residential buildings, ensuring they remain relevant and attractive to tech-savvy tenants. This investment in modern infrastructure can help buildings stay competitive in an ever-evolving real estate market.

Contactless Delivery


The shift towards smart parcel lockers is a natural response to the evolving demands of tenants in the digital age. Enhanced security, convenience, and streamlined delivery processes are just a few of the benefits that make these lockers an attractive solution for managing the influx of packages in residential buildings. As e-commerce continues to grow, the adoption of smart parcel lockers is likely to become a standard expectation among tenants, driving property owners to embrace this innovative technology. By doing so, they can improve tenant satisfaction, boost property value, and stay ahead in a competitive market.

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